Active Calls

See real-time and recent calls dispatched to West Florence Fire-Rescue and other area agencies, powered by our Computer-Aided Dispatch (CAD) system.

Emergency? Call 911 immediately. This page is not for reporting emergencies.
Important This page is a public information tool — not an emergency reporting tool. If you have an emergency, hang up and dial 911. Information shown here may be delayed or incomplete.

Recent calls

The five most recent calls dispatched to West Florence Fire-Rescue. House numbers are masked for privacy — you'll see the street, but not the specific address.

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Live CAD viewer

The viewer below shows recent and active calls dispatched through the same Computer-Aided Dispatch (CAD) system used by West Florence Fire-Rescue and other agencies in our area. It's part of how we stay transparent with the community we serve — you can see what we're responding to, in close to real time.

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What you'll see — and what you won't

Information shown

  • Call type (medical, structure fire, MVC, etc.)
  • General location or street block
  • Approximate time the call came in
  • Units assigned or dispatched
  • Status (active, en route, on scene, cleared)

Information not shown

  • Names of patients, victims, or callers
  • Exact street addresses
  • Medical or HIPAA-protected details
  • Investigative or sensitive case details
  • Information that could compromise responder or victim safety

About the data

Calls displayed here may include responses by West Florence Fire-Rescue and any other agency dispatched through the same center — including neighboring fire departments, EMS, and law enforcement. If you see a call outside our coverage area, that's why.

Data is provided "as is" by the dispatch system. There can be a short delay between when a call is dispatched and when it appears here. Final call details (including disposition and incident type) may change as the call progresses or is closed out.

Common questions

Why is the address only a street block?

Exact addresses are masked to protect the privacy of the people involved. You'll see the general area of the call but not the specific home or business.

I see a call near me — should I do anything?

If responders are working in your area, give them room to operate. Pull over for emergency vehicles, avoid the immediate scene, and let our crews and partner agencies do their work. If you have a separate emergency, call 911.

Can I report an incident or update through this page?

No. This is a one-way, public information tool. To report an emergency, call 911. For non-emergency department questions, call (843) 665-8857.

How accurate is the call type shown?

Initial call type is based on the information given to the 911 operator. It may be updated as responders arrive and assess the scene. The final disposition may differ from how the call was originally dispatched.

Stay in touch

Want updates from the department?

Follow us on Facebook for press releases, community events, and incident recaps. For non-emergency questions, the team is reachable by phone or email.